Advice and support
Help with funeral costs
If paying for a funeral is a concern, there may be financial help available depending on your circumstances. The rules can change, so we recommend checking current government guidance. We will always explain our own charges clearly before you decide to proceed.
Funeral Expenses Payment
People receiving certain qualifying benefits may be eligible for a Funeral Expenses Payment. Eligibility depends on your circumstances, and the payment may not cover the whole funeral cost. Check the current rules, eligibility and claim deadlines on GOV.UK.
Check Funeral Expenses Payment guidanceBereavement Support Payment
Bereavement Support Payment is separate from Funeral Expenses Payment and is not specifically a payment towards funeral costs. You may be eligible after the death of a partner, depending on your circumstances. Check current eligibility and time limits before applying.
Check Bereavement Support Payment guidanceHere when you need us
Talk to us about the cost
If you are concerned about cost, talk to us before making a decision. We will explain the £1,645 direct cremation charge, what is included and whether any additional collection charge would apply.
Urgent telephone advice is available 24 hours a day.